Delivery Info
IMPORTANT: We cannot currently ship aerosols, these can be purchased in-store or using Collect From Store only. All non-aerosol products can still be sent anywhere in the UK!
Unfortunately, we don't currently offer international shipping.
Our orders are sent using Royal Mail Tracked services. The prices will be shown after entering an address at checkout.
Tracked 24 is generally next working day but has a general estimated delivery time of 1-2 working days.
Tracked 48 is generally 2 working days but has a general estimated delivery time of 2-3 working days.
IMPORTANT: We are not open Mondays, so any orders received from Friday 4pm through until Monday will not be posted until Tuesday.
Pickup in store
PICK UP YOUR ORDER FROM US IN PERSON
Same day, next working day (if order placed outwith shop opening times) or within 14 days of purchase - use the times below for collection.
PICKUP LOCATION
Mainline Graffiti Shop
319 Cowgate
Edinburgh
EH1 1NA
info@mainline319.co.uk
0131 556 7740
COLLECTION TIMES
Tuesday - Friday: 12.15 - 17.00
Saturday: 11.15 - 16.00
ORDERS MUST BE COLLECTED WITHIN 14 DAYS OF PURCHASE!
If you do not collect within 14 days of purchasing, we will cancel the order and process a refund, minus a £2.50 restocking fee.
If you will struggle to collect within the given time-frame, contact us for an extension and we will be happy to keep it a bit longer - but please contact us as soon as possible, within the 14 day term!
IMPORTANT:
The Pickup In Store option is for collection only and does not involve postage. Orders placed against these terms and later refunded will have the payment processing fee deducted from the refund amount.
Orders containing spray/aerosol cannot currently be posted and can only be ordered for pickup. These orders cannot be changed to a postage option and in the event that the order can't be collected, the will be refunded, minus the payment processing fee.
Returns
You may return any unused items for a refund within 14 days of receiving the item. Products must be unused, in their original packaging and with tags attached. The customer will cover the cost of postage and the goods must be received back to us within a further 14 days of your notification to return.
These terms do not apply to books & magazines (unless still sealed and unopened), masks or PPE.
In the event a product arrives to you damaged, please contact us with the details by email or using our contact form. These items can be returned within 30 days and once the product has been inspected and deemed to be faulty a full refund will be applied along with delivery costs.
Please address returns to:
Mainline, 319 Cowgate, Edinburgh, EH1 1NA